The Impact of the Effectiveness of Smart Quality Management on the Profitability Enterprises of Major Asian Companies
Keywords:
Smart quality management, profitability performance, major Asian companiesAbstract
This study aims to identify the extent of the influence of smart quality management practices and their impact on the profitability performance of major Asian companies. This paper used a sample of 143 major companies for the purpose of testing the relationship from the years 2020 to 2023. The study concluded that there is a positive and important link among smart quality management and profitability performance. Smart quality management is considered important in modern concepts that represent a new technical method for managing business processes and institutions in general. Smart quality management aims to improve profitability and productivity. This study considers smart quality management to be an integrated management system that aims to improve the firm’s reputation and growing its profits and market share, and then confirm its existence and link in the field of effort.
References
Aly, N.A., Maytubby., V. J. & Elshennawy., A. K. (1990), Total quality management: An Approach and A Case Study,” Computers and Industrial Engineering, 19, 1 & 4, 111–116.
Anderson, M., & Sohal, A. S. (1999). A study of the relationship between quality management practices and performance in small businesses. International Journal of quality & Reliability management, 16(9), 859-877.
Chang, C. & Lin, J. T. (1991), “Data flow model of a total service quality management system. Computers and Industrial Engineering, 21, 1 & 4, 117–121.
Fainshmidt, S., Wenger, L., Pezeshkan, A., & Mallon, M. R. (2019). When do dynamic capabilities lead to competitive advantage? The importance of strategic fit. Journal of Management Studies, 56(4), 758-787.
Hair, J., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). “Multivariate data analysis (7th ed.). Upper saddle river, New Jersey: Pearson Education International”.
Kafetzopoulos, D., Gotzamani, K., & Gkana, V. (2015). Relationship between quality management, innovation and competitiveness. Evidence from Greek companies. Journal of Manufacturing Technology Management, 26(8), 1177-1200.
Singh, P. J., & Smith, A. J. (2004). Relationship between TQM and innovation: an empirical study. Journal of Manufacturing Technology Management, 15(5), 394-401.
Topash, N. K. (2014). “Evaluation of efficiency of accounting information systems: A study on mobile telecommunication companies in Bangladesh. Global Disclosure of Economics and Business, 3(1), 40-55.
Weng, J. (2022). Study of Quality Management Practice Through Enterprise Service Innovation in the Era of Intelligent Manufacturing. International Conference on Decision Science & Management, (260), 369–377.
Yang, M. H., Lin, W. S., & Koo, T. L. (2011). The impact of computerized internal controls adaptation on operating performance. African Journal of Business Management, 5(20), 8204.
Yusr, M. M. (2016). Innovation capability and its role in enhancing the relationship between TQM practices and innovation performance. Journal of Open Innovation: Technology, Market, and Complexity, 2(1), 6.
Zakari Hayat (2010-2011). “The role of accounting information in improving the financial performance of the economic institution Master’s thesis, Faculty of Economic, Commercial and Management Sciences, Biskra”.
Zimon, G., Mohamed, A., & Haluza, D. (2014). Does the quality management system affect working capital management efficiency? Evidence from Polish firms. Cogent Business & Management, 11(1).